Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Application means the software program provided by the Company downloaded by You on any electronic device, named Desabakthan.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Desabakthan, 146-147, Vakkil New St, Simmakkal, Madurai Main, Madurai, Tamil Nadu 625001.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: INDIA

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Application or the Website or both.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Website refers to Desabakthan, accessible from https://abservetechdemo.com/products/Desabakthan/landing/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Types of Data Collected — Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

• Desabakthan collects driver's location data to find the nearest drivers if they are online and track them during trips even when the app is closed or not in use.

• Information regarding your location

• Information from your Device's phone book (contacts list)

• Pictures and other information from your Device's camera and photo library

You can enable or disable access to this information at any time, through Your Device settings.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.

Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies — Type: Session Cookies. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.

Cookies Policy / Notice Acceptance Cookies — Type: Persistent Cookies. Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies — Type: Persistent Cookies. Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.

Tracking and Performance Cookies — Type: Persistent Cookies. Administered by: Third-Parties. Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website.

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract.

• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.

• To provide You with news, special offers and general information about other goods, services and events.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring or reorganization.

• For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns.

We may share Your personal information in the following situations:

• With Service Providers: to monitor and analyse the use of our Service, for payment processing, to contact You.

• For business transfers: in connection with any merger, sale of Company assets, financing, or acquisition.

• With Affiliates: We may share Your information with Our affiliates.

• With business partners: to offer You certain products, services or promotions.

• With other users: when You share personal information or otherwise interact in the public areas with other users.

• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

We may use third-party Service providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

For more information: https://policies.google.com/privacy

Firebase is an analytics service provided by Google Inc. You may opt-out of certain Firebase features through your mobile device settings.

For more information: https://support.google.com/analytics/answer/6004245

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send.

We use SendGrid to manage and send emails. Their Privacy Policy can be viewed at www.sendgrid.com

Payments

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors. These payment processors adhere to the standards set by PCI-DSS.

We use Paystack for payment processing. Their Privacy Policy can be viewed at www.paystack.com

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

• By email: support@abservetech.com

• By visiting this page on our website: https://abservetechdemo.com/products/Desabakthan/landing/#/contact

• By phone number: +91-9976659085